Ransomware Story

Ransomware Story - The owner of a plumbing and heating company opened what he thought was a safe email about a Fedex tracking number. The email turned out a ransomware scam. Thus, within a nanosecond all of data files were encrypted. The attached external backup drive was also encrypted. The thieves had a message that the owner had to pay a ransom in bitcoin to get access to an encryption key, So, after, I calmed the owner down, I did the following: A) Removed the ransomwa